Frequently Asked Questions

All units are hand ventilated and machine sewn with high quality Indian or Brazilian  single donor virgin Hair. Each wig will have specifications on the type of hair and the overall density of the unit.

DO YOU NEED MY EXACT HEAD MEASUREMENTS?

No. We offer various cap sizes; small, medium and occasionally we offer large. Each unit has: an adjustable band and combs for extra protection and security. Our wigs are both big and small head friendly.

HOW LONG WILL MY WIG(S) LAST?

With proper care and maintenance, all units are capable to last between 1 to 3 years or more.

Please refer to the density chart below for a visual representation

Our Ready-to-Wear wigs are very beginner friendly. Our wigs all come pre-plucked with pre-bleached knots. The epitome of Ready-to-Wear!

T-Part Wigs (13x6x2), 5x5 Closure Wigs, and Glue-less Lace Front Wigs (13x6x6).

CAN I CHANGE OR CANCEL MY ORDER?

We are unable to make changes to an order once they have been placed in our system. This includes address changes. However, in some cases, there may be a window of opportunity that would allow us to complete an address change request dependent on when we are notified of the request.

All products go through extensive quality assurance inspection prior to shipping. We guarantee our products are up to code before they reach our customers’ hands.

RETURN POLICY

All units are final sale, exchange only on unworn and lace still attached on unit. Altered products will not be accepted (unraveled, washed, brushed, combed, colored, or cut) in any manner.

Federal regulations indicate that human hair products that have been worn may not be returned due to hygienic reasons.

In order to process an exchange, the product must be returned at the customer’s expense.

Exchange request must be made after 3 days of receiving the wig, otherwise it will not be honored.

SHIPPING AND DELIVERY

If there are any discrepancies in billing addresses and shipping addresses, please note this may extend shipping and/or processing times.

ORDER PROCESSING TIMES

Doses of Beaute Ready-to-Wear Units have a processing time of 8-14 business days, dependent on the style, custom color, etc. All units are made from scratch with top quality virgin hair. Once the unit is complete it is then shipped immediately. 

HOW LONG DOES SHIPPING TAKE?

Shipping is completed through USPS and requires 1 to 5 business days and will require signature clearance.

All tracking will be sent through email prior to shipping.